Director of Learning & Professional Development (remote) - ACUHO-I #2023-2761

Location US-OH-Columbus
Job ID


Director, Learning and Professional Development (remote)

As the Director of Learning and Professional Development for the Association of College and University Housing Officers- International (ACUHO-I) you will lead a team of three and provide strategic direction for our extensive portfolio of training and credentialing programs, enhance existing products in support of ACUHO-I’s strategic plan, and oversee the development and implementation for new education and programming products. We are the leading organization for campus housing and residence life professionals and home to more than 17,000 members representing 3.2 million on-campus students. Our education offerings are focused on relevant and timely topics, developed with subject matter experts, and delivered to our members in engaging formats that foster lasting connections, advance their careers, and build credibility in their profession.


Initially, you will have two key priorities, driving the rollout of our newest credentialing program for Student Affairs (a collaboration with NASPA) and working with your team to evaluate our current offerings to identify and prioritize enhancements. With a focus on translating the needs of campus housing and residence life professionals worldwide into impactful learning opportunities, your work will contribute to building much-needed workforce sustainability in the field. Our current portfolio includes 10-15 in-person and virtual educational events and several online learning opportunities including weekly webinars and roundtables and 11 online courses and certificates. You will be an integral part of the organization’s thought leadership, owning the development of new and effective educational offerings and creating a results-focused culture among a team of diverse and talented individuals.


How You’ll Make an Impact


  • Reporting to and working closely with the Senior Director of Business Operations and Chief of Staff, you will lead the new Student Affairs Certification Program in partnership with NASPA and other higher education institutions, get stakeholder buy-in, garner financial support, and increase participation to ensure the program provides a steady revenue stream at full implementation.
  • Collaborating with senior team members to assess program viability and develop business models to support educational and revenue goals, you’ll leverage a holistic view of our programming to ensure that we are relevant and competitive in the market. You’ll ensure our full slate of programs directly address member needs, from developing financial acumen and advocacy strategies around issues that affect students to understanding the impact of legislation like the Fair Labor Standards Act and resident assistant unionization.
  • Leveraging your experience leading teams through transition you will implement consistent processes and enhance performance to ensure our programs run smoothly and consistently. You’ll lead your team to drive participation in our in-person events (ranging from 50-1500 attendees) including our annual conference and expo and our suite of online courses and certificate programs.


Work Environment, Salary, and Benefits


  • You’ll enjoy a primarily remote work environment with up to 25% travel, including monthly visits to our Columbus, Ohio home office, site visits, and conferences. Our core working hours are 9-5 (East Coast), with occasional mandatory meetings, but we are flexible to meet the needs of our team.
  • The target salary for this position is $85K – $114K annually with an outstanding benefits package including up to 14% employer match 401k, medical, dental, and vision coverage, and generous PTO. All ACUHO-I staff are The Ohio State University employees and eligible for university benefits, including tuition remission.
  • You will like who you work with. Our members are fantastic and your colleagues are supportive and care deeply about education and the opportunity to make a meaningful impact in the lives of our members.




Strategic Program Design

  • Develop, implement, evaluate, and modify the educational strategy to align with organizational goals and mission; leverage industry best practices and technology and stay informed about new trends to evolve and continuously improve learning and professional development programs.
  • Based on member needs, design, create, and execute professional development experiences, products, and certification/certificate programs.
  • Provide insight and feedback to enhance and redesign existing workshops and programs in collaboration with department team members.
  • Work with subject matter experts (SMEs) to develop new educational program content utilizing relevant, innovative educational access media (e.g., in-person and virtual training courses, digital learning, interactive learner engagement, etc.).

Team Management

  • Support and guide colleagues who administer webinars, certification programs, digital badging initiatives, and the learning management system, including developing curriculum and creating engaging and successful programs.
  • Establish processes and systems for the team to increase efficiency, standardize processes, and develop consistent benchmarks for success and accountability.
  • Collaborate with and support the team in administering a comprehensive education and events program.
  • Supervise staff and contractors to accomplish work.

Volunteer Management

  • Cultivate, expand, and support a portfolio of subject matter experts in developing and delivering leading practice content via in-person and virtual sessions and webinars.
  • Support member volunteers serving on committees, taskforces, and affinity groups, as needed.




  • A bachelor’s degree in education or a related field and 10 years of experience (or an equivalent combination of education and experience) in adult education instruction, preferably in an association environment with curriculum design, coaching, and facilitation expertise are required. BCC certification is preferred.
  • Proven record of accomplishment in developing and delivering educational experiences and programs using inclusive and equitable approaches for in-person, virtual, and hybrid settings.
  • Experience collaborating and supporting volunteer content providers and subject matter experts.
  • Demonstrated ability to develop and manage certification programs.
  • Familiarity with learning management system administration and digital badging.


About Us


The Association of College and University Housing Officers-International is a professional association that serves a global membership of higher education institutions representing all types and sizes. We enhance our membership’s work to continuously optimize on-campus student living environments.


With credible benchmarking data, research, and talking points, ACUHO-I demonstrates the positive impact that campus housing and residence life has on student recruitment, retention, growth, and achievement—helping to further elevate the profile of our members’ departments, prioritize their needs, and inform decisions that boost the reputation of their institutions.


We invest significant resources in the development of research products, leadership tools, and training programs that members can use to persuade influencers, perform better, and produce exceptional campus housing and residence life solutions.


To Apply


We encourage you to apply even if your experience is not a 100% match with the position description; we will consider people from a variety of backgrounds and career experiences.


Simply email your resume to Lilly Khan at with “ACUHO-I – Director of Learning & Professional Development #2023-2761 SA” as the subject of the email.


Job responsibilities are similar to: Director of Education, Director of Training and Education.



Staffing Advisors is committed to reducing bias in every aspect of the hiring process. We have long recommended an evidence-based approach to hiring. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. This position may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.





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