Program Coordinator - Excelencia in Education #2023-2759

Program Coordinator

As the Program Coordinator for Excelencia in Education, you will be responsible for the overall execution of the administrative functions of the Institutional Capacity team. Reporting to  the Vice President for Institutional Capacity, you will work closely with the team and play a vital role in program operations, keeping everyone informed, organized, and on track to deliver our goals. Acting as the essential connection point between institutional partners and the Institutional Capacity team, you will leverage your natural ability to be a concise and clear communicator who can see the whole project and keep all the smaller tasks organized.

How You’ll Make an Impact

At Excelencia you will be an integral member of the Institutional Capacity team, joining a movement to enable higher education institutions to accelerate Latino student success. Primarily, you will be responsible for the administrative duties needed for our Institutes and other key events (webinars, pláticas, onboarding sessions, follow-up sessions, cafecitos, etc.) to support institutional capacity of our partners as they move through the Ladder of Engagement (a community of support that builds the capacity of institutions to better serve Latino students). Institutes are either multi-day in-person events or online interactive modules, and each has a calendar of events, including scheduled follow-up meetings that must be closely monitored and updated throughout the project. As the Coordinator, you will own the organization of our offerings, ensuring timely, accurate communication for all partners and collaborating closely with the team to update timelines and keep on top of changes as they occur.

In addition to owning the administrative functions for the team, we will look for you to collect and organize the data from our events. Building on your comfort with different platforms and systems, you will lead our data collection efforts, ensuring information is indexed accurately and entered correctly into our databases. We believe in data-informed decision making, your role in safeguarding the integrity of our data is essential to our success.

Work Environment, Salary, and Benefits

• You’ll enjoy a flexible work environment. Employees local to our Washington, DC office work a hybrid schedule, collaborating twice a week at the office and working from their home office for three days a week. If you are not local, you will work primarily from your home office with occasional domestic travel for events and staff retreats.
• The budgeted salary range for this role is $55-65K annually, with a comprehensive benefits package including medical, vision, and dental insurance; paid annual leave, sick leave, and federal holidays; time off between Christmas and New Year’s; and a retirement plan with employer contribution.
• You will join a high-performing, innovative, collaborative, and supportive team; your colleagues are eager to offer help, figure things out together, celebrate our wins, reflect on our processes following every event. We strive for a culture of excellence and continuous improvement.

Responsibilities

• Collaborate with the Institutional Capacity team on the high-quality implementation of our technical assistance strategy. This includes supporting the administrative and program management functions by updating content across online platforms, tracking program documentation, managing deadlines, and monitoring the progress of tasks for all technical assistance activities.
• Coordinate and support webinars, institutes, events, and other types of engagement by owning the project management of key processes and developing and disseminating forms, communication, and tools to facilitate the delivery of services to institutional partners.
• Aggregate and track participation in activities into a comprehensive document that shows progression along the Ladder of Engagement.
• Support institutional partners participating in technical assistance activities to include the institutional networks of the Ladder of Engagement.
• Maintain and organize information to document the impact of technical assistance activities with a Latino lens on institutional transformation and progression through the Ladder of Engagement.
• Coordinate and support team members as they work with presenters and consultants in delivering services to institutional partners.
• Support the refinement of team processes, protocols, and templates to advance team goals. This includes reviewing and indexing existing tools and resources.
• Review, draft, edit, and proofread communication to constituents on technical assistance opportunities and services.
• Work collaboratively across the organization to support the delivery of services with the highest degree of quality and standards.

Qualifications

• Associate degree required. A bachelor’s degree and 2+ years of related professional experience is preferred.
• At least 2 years of experience in an office setting with a proven track record of complex project management and administrative support for a team of three or more.
• Proficiency with technology, particularly Mac computers, Microsoft products, Zoom, Google Drive, and related tools. Familiarity with Asana and Qualtrics or other project management software is a plus.

About Us

Excelencia in Education. Launched in 2004 in the nation’s capital, Excelencia in Education accelerates Latino student success in higher education by promoting Latino student achievement, conducting analyses to inform educational policies, and advancing institutional practices while collaborating with those committed and ready to close the equity gap in Latino college completion. Excelencia is a growing, fast-paced nonprofit organization with a small and dynamic team deeply committed to its mission and community. We are building a powerful and wide-sweeping movement to accelerate Latino student success in higher education, which in turn addresses the U.S. economy’s need for a highly educated workforce and civic leadership.

To Apply

We encourage you to apply even if your experience is not a 100% match with the position description; we will consider people from a variety of backgrounds and career experiences.

Use the "Apply" button on this page or simply email your resume to Lilly Khan at resumes@staffingadvisors.com with “Excelencia - Program Coordinator #2023-2759 SA” as the subject of the email.

Job responsibilities are similar to the following positions: Program Assistant, Project Coordinator, Operations Coordinator.

Staffing Advisors is committed to reducing bias in every aspect of the hiring process. We have long recommended a competency-driven approach to hiring. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

Internally this position is titled: Technical Assistance Coordinator