Chief Financial Officer - SJCS
As Chief Financial Officer for St. John’s Community Services (SJCS), you will set the strategic direction for finance across the $35 million organization. You will collaborate with the president/CEO, deputy CEO, and Board to evaluate new growth opportunities. You will manage a team of six as you reevaluate current revenue, cash flows, and cost structures and streamline processes and technology to ensure our programs are sustainable. Having pioneered the community engagement approach for our current services, now mandated by funders, but facing escalating service costs and declining Medicaid funding, we know the time has come to evolve our business model to adapt to the current environment.
Your initial focus will be assessing current practices within the finance team and determining which program models will be most effective, with the intention of upgrading and positioning us for growth, allowing us the privilege to continue advancing community support and opportunities for people living with disabilities. You will work closely with senior leaders to manage budgets, control costs, generate revenue, and drive for operational efficiencies that ensure the organization is running on sound financial management practices.
SJCS is a 501(c)(3) direct service provider, a community builder, and a fearless, pioneering, and passionate advocate for people with disabilities. We are fully committed to self-direction, full citizenship, and equal rights for everyone, at home and at work. All of our services are provided “without walls” right in the community. We know firsthand how lives and communities are enriched when people with disabilities are integrated into all aspects of community life.
We’ve always adapted to our times, earning the respect of families, funders, and regulators for our strict evaluation protocols and impeccable health and safety practices. We’ve received the highest levels of accreditation and recognition for quality services, including CARF accreditation in all of our regional subsidiaries.
To date, the vast majority of our funding has been via Medicaid, delivered through six state-level contracts in Washington D.C., Delaware, Maryland, Pennsylvania, Tennessee, and Virginia. We know there are additional populations of people we can serve (perhaps where our expertise in outcomes-based service delivery and an empowering model of positive behavioral support could make a significant impact). We know there are other significant sources of local, state, and federal government funding we could pursue (Department of Education, Department of Labor, or other funders where our expertise in program development for a difficult-to-serve population could make a significant impact.) We believe there may also be significant private funding available, including building a medical model of care where our expertise in providing support for the social determinants of health could make a significant impact.
Responsibilities of the Chief Financial Officer
- Organizational and financial strategy. Serve as a partner with the CEO, deputy CEO, COO, and regional directors, assessing organizational performance against the budget as well as against the strategic plan. Make meaningful contributions to the development of the organization’s strategy and operating approaches. Develop new systems and tools to provide critical operational and financial information to the leadership team. Provide crucial financial perspective toward the assessment of the future operating landscape for SJCS, helping to forecast the impact of emerging trends (e.g., implications of managed care or addition of eldercare to program mix) as well as assessing immediate and emerging opportunities (e.g., organizational acquisitions or new programs). Oversee long-term financial planning and sustainability in alignment with the SJCS strategic plan. Staff, support, and advise the Audit and Investment Committees and the boards, helping to identify issues and trends that may call for changes in operating models and business approaches.
- Leadership/management. Directly supervise the financial management team. Function as a financial coach for other members of the senior staff, particularly the regional directors, assisting them with managing the financial side of their operations effectively. Integrate the financial management system with other information systems used by the organization. Manage relationships with the external investment advisors, brokers, and bank, as well as other advisors to assist in the organization’s financial and legal affairs. Manage all RFPs for services and equipment.
- Policies and procedures. Assure that appropriate and effective financial control systems are in place; safeguard financial and non-financial assets. Develop policies and procedures to assure continued compliance with all laws, regulations, accreditation standards, and internal policies applicable to the financial operations of the organization. Oversee effective operating and capital budget processes. Develop and implement an effective billing system that ensures that all services are billed correctly with proper documentation and minimized time necessary to collect payments; carefully manage the aging of receivables. Implement effective policies and procedures regarding the proper safeguarding and accounting for cash, including cash belonging to consumers and entrusted to the organization; manage cash needs through cash flow projections. Develop and implement month-end and year-end closing procedures and ensure that these procedures produce timely and accurate financial reports. Implement policies and procedures to protect client and organizational financial information in compliance with HIPAA and other regulations.
- Training and technical assistance. Communicate effectively with the president, members of the senior staff, and the board, developing their confidence in the financial decision-making process of the organization. Assure that all critical functions within the finance and accounting area are staffed properly with trained and effective personnel. Develop and implement a continuous financial training program for staff at all levels of the organization and measure the impact of that training in terms of improvements in compliance and financial decision making.
- Monitoring. Implement an internal audit system that continuously monitors critical areas of financial control, identifies problems, and implements corrective action. Closely monitor the availability of cash and take effective action to ensure that the organization maintains an appropriate level of liquidity at all times. Follow a regular schedule of monitoring state operations, including the oversight of cash management and future cash needs, billing, and client funds management procedures; identify weaknesses that develop and work with regional directors and others to implement corrective action. Oversee the monitoring process for each of the regional programs (1-2 monitoring team visits per region per year). Oversee and ensure compliance with the 403(b) retirement plan.
- Analysis. Provide timely and accurate financial data and analyses to internal and external users to guide effective financial decision making within the organization. Review and approve all contracts that have a financial impact on the organization and ensure that management is well aware of the financial implications of entering into those contracts. Provide financial input to the organization’s strategic planning process, ensuring that a long-range financial plan is part of the strategic plan and that the plan is updated at least annually. Review finances and provide strategic business advice on all new programs as well as prospective mergers and acquisitions.
- Reporting. Produce timely and accurate financial statements in accordance with generally accepted accounting principles (GAAP) and disseminate these reports monthly and at year-end with a complete analysis of the results to meet senior staff and Board needs. Report material deviations and weaknesses in the financial control system to the president along with corrective action plans. Provide interim financial reports on a bi-weekly basis that monitor billable activity (census, patient days, billable visits, etc.), FTE staff and cash flow, along with comparisons to budget.
Qualifications of the Chief Financial Officer
- 15 or more years of senior financial management experience in a complex organization (e.g., a multi-service, multi-jurisdictional organization with a $10+ million budget). A background in healthcare or intellectual disabilities is not required but is preferred. Medicaid and/or managed care experience is preferred.
- Bachelor’s degree in accounting, finance, or similar field required. CPA or MBA preferred.
- Proven track record of success managing complex financial management systems, particularly in not-for-profit settings, including reimbursement systems, government contracts, operational and capital budgets, specialized financing, internal controls, staff supervision, and compliance.
- Skilled in analyzing complex financial information and using it effectively to guide the organization’s decision-making process. Knowledge of accounting, reimbursement, financial compliance, cash management, contracting, purchasing, risk management, information management systems, investing, and business law.
- Experience leading an operational efficiency improvement project from the initial identification of a problem, to gathering a team, to evaluating potential solutions, to making a case for resources required, and ultimately implementation.
- Experience evaluating financial implications of new business and growth opportunities (including financial forecasting and modeling, calculating return on investment, etc.). Experience with mergers and acquisitions is a plus.
- While this position does not require extensive travel, the CFO must be able to travel to periodic meetings of the regional boards and attend budget and other meetings with regional directors and staff, particularly during the startup of the annual budget process.
- Strong communication skills; ability to interact effectively with senior management and boards, as well as with other professionals related to the organization.
Attributes of the Chief Financial Officer
- Strategic and entrepreneurial. You are fluent in the language of business and accounting and you understand the unique needs and goals of a mission-driven, not-for-profit organization. You understand how to wisely manage costs while driving revenue growth. You carefully balance the need for innovation with responsible financial practices. You run the numbers multiple ways and are an effective forecaster.
- Process-oriented. You thrive on efficiency and you simplify systems where possible. You identify and analyze needs, and can implement procedures that enhance productivity. You know how to translate strategy into action – you allocate and optimize resources, assign responsibility, manage timelines, reduce risks, and get the project done.
- Strong leader. You are skilled at coaching, mentoring, and developing your staff into a well-functioning team. You are not afraid to dive into the weeds to understand the details of financial operations so that you can best guide your team.
- Supportive. You value the work of your colleagues and you take delight in supporting each of them to be most effective in their roles. You graciously share your expertise to help the team be successful. You recognize that people have different strengths and you appreciate how a team comes together as a cohesive unit.
- Clear communicator. You communicate clearly and succinctly, simplifying complex data into easily understandable language that less-financially savvy colleagues can relate to.
- Transparent. You are open and honest. You know how and when to ask leadership for support with important issues and you disclose the information your partners need to work through potential solutions with you.
- Mission-centered. You care profoundly about serving people and possess a personal commitment to the organization’s beliefs and mission.
What’s Attractive to the Right Chief Financial Officer Candidate?
- This is an opportunity to mold and shape the financial strategy of a well-established, highly regarded organization. This is the perfect place for you to apply your financial acumen to grow operations and make SJCS more sustainable.
- You will not have to report to the office every day. If your team is functioning effectively and operations are running smoothly, you may have the opportunity to occasionally work remotely.
- Your work will have impact far beyond the walls of SJCS, shaping government policy and echoing through the work of many other organizations, advancing the civil rights of millions of Americans, and making communities richer, more just, and more inclusive.
- SJCS has driven social change for over 150 years, earning enduring respect for always doing the right thing, even when it was not easy. You will be working alongside a team of highly competent, deeply experienced, collegial, and collaborative professionals – many of whom have a decades-long history with SJCS and all of whom are deeply passionate about the mission, the people we serve, and the services we provide.
To Apply for the Chief Financial Officer position with SJCS:
Use the "Apply" button on this page or simply email your resume to Aileen Hedden at firstname.lastname@example.org with “SJCS – CFO / 2018-2328 SA” as the subject of the email.
Alternative Titles: VP of Finance, EVP of Finance, CFO/COO.
Staffing Advisors has been engaged to find the right candidate and is committed to helping create a diverse work environment for our client. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. This position may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.