Manager of Education and Meetings - AAOA
As the Manager of Education and Meetings for the American Academy of Otolaryngic Allergy (AAOA), you will report to and work hand-in-hand with the executive director to lead the strategy and execution of our educational programs. You will be involved in every aspect of running the association, with a natural mentor guiding your way while you free her to work on new strategic initiatives. You will be the liaison to the Education Programs Committee (EPC), implementing existing content and managing faculty. You will plan, coordinate, and manage program logistics to ensure professional events are delivered seamlessly on time and within budget.
Your work will include identifying the education needs of our members and working with the EPC to create meaningful education programs. Surveying members and analyzing results will help you implement an education plan that fits our member interests. Compliance with ACCME CME criteria will be a key component of program delivery. We will also look to you to explore delivery methods for our programs, including online methods, live versus e-learning, etc. to determine which would be most beneficial to our membership. You will coordinate with vendors, volunteers, and participants to facilitate smooth meeting logistics.
Education is the primary benefit of being a member of AAOA. The CME program is responsible for 80 percent of our revenue and the cost savings of participating in this program as a member is a primary reason doctors join our association. We currently offer four live CME programs per year, each focusing on improving the quality of patient care:
- AAOA Annual Meeting (Fall)
- Basic Course in Allergy & Immunology (Summer)
- Interactive Allergy & Rhinology Course (Winter)
- Advanced Course in Allergy & Immunology (Winter)
As otolaryngologists, our members have unique expertise in the medical and surgical treatment of allergic, rhinologic, and related inflammatory and respiratory disorders. AAOA represents over 2,700 board-certified otolaryngologists and other health care providers who devote part of their practice to the diagnosis and treatment of allergic and other related disorders. We benefit from a very stable membership base, have an annual budget of nearly $2 million, and a total staff of five. Because we are a small team, you will enjoy a broad scope of responsibilities.
Our Expectations for Your First Year
- Manage the reaccreditation process for ACCME.
- Manage CME education programs.
- Ensure that meetings meet the standards of our members and are meticulously planned and implemented to enable the highest level of learning.
- Harness the power of digital education for our membership.
- Report regularly to the executive director using measures of progress toward organizational goals defined by the board.
Responsibilities of the Manager of Education and Meetings
- Direct the continued development and implementation of the educational program curriculum, including the CME component for the annual meeting, courses, and online learning.
- Harness the capabilities of our CloudCME program to facilitate online registration and future web-based programs.
- Manage program resources in accordance with established fiscal policies and procedures.
- Ensure that all educational products deliver high-quality content and are well-executed, achieving AAOA’s financial and educational goals.
- Work with our marketing staff member to develop and execute marketing plans for education offerings.
- Work with membership to help use programs to drive recruitment and retention.
- Help increase corporate fundraising and assure funding is in compliance with ACCME criteria.
- Act as staff liaison to the Education Programs Committee.
- Communicate with registrants.
- Manage speakers.
- Utilize a system for timely conference registration (reflected through pace reports).
- Design and direct effective space arrangements that support programming.
- Work closely with AAOA staff to ensure consistency, smooth flow, and well-managed conferences and meetings.
- Initiate and manage bid process and contracts for the AAOA Annual Conference and CME programs (as well as assisting in other leadership program contracting) in current and future years. Utilize strategic procurement practices to get the best value in AAOA buying transactions.
- Maintain a spending analysis that is reconciled to the budget. Identify, explain, and where possible, limit variances.
- Develop standard contract templates for speakers, volunteers, and partners.
Qualifications of the Manager of Education and Meetings
- Successful track record of developing and implementing education programs with measurable results.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Ability to travel domestically as required, including on weekends.
- Commitment to a team-oriented office environment.
- Ability to think and act strategically.
- Proficiency in the utilization of office equipment, computers, and Microsoft Office.
Education and Experience
- Four-year college degree required.
- Four years’ experience working in education development and marketing in the nonprofit sector, preferably with a professional society or association.
- Management of ACCME reaccreditation process; management of CME credit programs preferred.
- A results-based track record of creating and implementing creative education programs in multiple tracks.
- Experience managing the operations of a small office or department.
Attributes of the Manager of Education and Meetings
- Flexible. Your flexibility allows you to adjust to changing priorities and operate effectively in a fluid environment. You are able to think on the fly and keep commitments in the midst of situations that are sometimes out of your control. You skillfully manage numerous daily commitments and competing priorities. You smoothly manage through ambiguity and are able to easily shift gears and stay focused on key priorities.
- Service-driven. You are member-focused and committed to providing the highest level of service while remaining aligned with the mission of the organization.
- Detail-oriented. You are detail-oriented, but you can also see the big picture and understand how the details relate to the overall mission of the organization. You get it right the first time and accurately keep track of all the moving parts. You have command of both the process and the details. You follow a consistent course of action while considering the different nuances.
- Collaborative. You communicate and coordinate effectively at every level. You share information, work cooperatively, seek out relevant information, decide on the appropriate steps, and achieve the desired results. You collaborate on projects and communicate results. You demonstrate the ability to understand the needs of an organization.
- Effective communicator. Your communication is clear and direct. You are effective at actively listening to others to understand their needs.
What’s Attractive to the Right Manager of Education and Meetings Candidate?
- We are a small organization that is willing to mentor and train you as you progress in your career.
- Our board is supportive of our staff.
- The executive director has been at AAOA for 20 years and has extensive institutional knowledge to share. This will create a great opportunity for you to significantly expand your managerial program experience.
To Apply for the Manager of Education and Meetings position with AAOA:
Use the “Apply” button on this page, or email your resume to Ellen Greenwood at email@example.com with “AAOA – Manager of Education and Meetings/ 2017-2251 SA” as the subject of the email.
Internally, the position title is Director of Education and Meetings.
Alternative Titles: Education, education manager, education director, manager of education.
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